How to Get Your Staff on Board: What to Say to Win Their Support

South Africans are straight talkers—we know when someone’s being real with us, and we know when we’re just being told what we want to hear. If you want to get your team on board, you need to be honest, relatable, and show that you actually care.

Whether you’re introducing something new, fixing a problem, or just trying to get everyone pulling in the same direction, the way you communicate makes all the difference.

Here’s how to talk to your team in a way that gets them excited, involved, and fully behind you.

1. Start With “Why” (No One Likes Being Told What to Do)

Let’s be real—no one enjoys hearing, “Because I said so.” People want to know why something matters and how it affects them. If your staff understands the bigger picture, they’re more likely to back you.

💬 What to Say:
“Guys, this isn’t just about making changes for the sake of it. Here’s why we’re doing this…”
“This is going to help us [improve something, make life easier, create better results].”
“I know this might feel like extra work, but here’s how it benefits us all.”

When people see the bigger goal, they’re more willing to put in the effort.

2. Show That You Actually Care About Their Opinions

South Africans don’t like feeling unheard—we want a say in things that affect us. If you just drop new rules without asking for input, expect some serious resistance.

💬 What to Say:
“What do you guys think? Does this make sense?”
“I’d love to hear your ideas—how do you think we can make this work best?”
“If you’ve got concerns, let’s chat about them now before we roll this out.”

When people feel included, they’re far more likely to support you.

3. Be Straight With Them About Challenges

There’s no need for corporate fluff or sugarcoating—South Africans appreciate honesty. If something is going to be difficult, just say it, but also show how you’re going to support the team.

💬 What to Say:
“Look, I won’t lie—this is going to be a challenge. But I believe we can make it work.”
“I know this is different from what we’re used to, but let’s try it and see how it goes.”
“If there’s something you’re worried about, let me know—we’ll figure it out together.”

Acknowledging concerns doesn’t make you look weak; it makes you trustworthy.

4. Recognise Hard Work (A Simple “Thanks” Goes a Long Way)

A little appreciation goes a long way, especially when people are putting in effort. No need for a big speech—just show that you see and value their work.

💬 What to Say:
“Shot for the effort, guys—I really appreciate it.”
“I know this isn’t easy, but you’re doing a brilliant job.”
“We couldn’t have pulled this off without you. Thank you!”

People will go the extra mile when they feel appreciated.

5. Use “We” Instead of “You” (It’s a Team, Not a Dictatorship)

If you tell people what they must do without including yourself, you’ll lose them. Make it clear that you’re in this together.

💬 What to Say:
“We’ve got a challenge ahead, but I know we can handle it.”
“How do we make this work in the best way possible?”
“Let’s take this on together—I’ve got your back.”

Teamwork starts with leadership. If they see you as part of the journey, they’ll back you.

6. Be Clear and Confident (No Waffling!)

South Africans can sniff out uncertainty a mile away. If you seem unsure, your team will be too. Even if you don’t have all the answers, be clear about what’s happening next.

💬 What to Say:
“Here’s the plan, and this is what we need to focus on.”
“This is the direction we’re going, and I believe we can make it work.”
“If anything comes up, we’ll sort it out as a team.”

People trust leaders who are decisive and direct.

7. End With a Call to Action (Make It Clear What Needs to Happen Next)

Once you’ve explained things, don’t leave your team wondering what to do next. Give them a clear next step.

💬 What to Say:
“Okay, let’s get started—here’s what we’re doing first.”
“Who’s in? Let’s go make this work.”
“Let’s commit to this and give it our best shot!”

When people know exactly what to do, they take action.

Final Thoughts

Getting your staff on board isn’t about fancy speeches—it’s about being real, relatable, and clear.

✅ Start with why – Help them see the bigger picture.
✅ Show you care – Give them a say in the process.
✅ Be honest – If it’s tough, acknowledge it.
✅ Recognise their efforts – A little appreciation goes a long way.
✅ Use “we,” not “you” – Make it a team effort.
✅ Be clear and confident – No waffling.
✅ Give a next step – Make it easy to take action.

At the end of the day, your team wants to follow a leader they trust. Speak to them like real people, and they’ll back you all the way.